Information Collection and Use
Our website (carpetcareplus1.com) uses electronic forms via which you can deliver us the requested information we need to process your service requests (including your name, address, telephone number, and email address). All information is collected via forms that are database driven, and do not transmit your information via a standard emailing system. Credit cards are currently not accepted on carpetcareplus1.com.
Information collected via direct communication with our office is stored electronically, (including your name, address, telephone number, and email address) on our local servers. No financial information is included in this collection process. All credit or debit card numbers are entered directly into our online-processing software that is secured via a 128-bit SSL secured connection and the financial information we receive isn’t stored their either. If additional financial processing for your contracted service is required that is not a previously setup cyclical billing service, we will need to recollect your information each time.
We use your emails to maintain communication with you while you are engaged with us in a contracted service. We also may use your email, phone number, or street address to inform you of changes, upgrades, or additional services we add to our business if you have not opted out of receiving communication from us.
If you contact us for support, we will keep an internal electronic record of your request and the support we give.
Our website (carpetcareplus1.com) uses standard and custom security measures to protect against the loss, misuse or alteration of the information we collect or are given.
In addition to direct phone contact, we use emails to communicate with you regarding projects you are currently engaged in or cyclical services you have opted into. Always double check the links on the emails you receive to use, making sure they point back to www.carpetcareplus1.com.
Information sent to us may be used to improve our business practices or improve our website and services. Depending on its relevance, it may be stored indefinitely as well.
What About Legally Compelled Disclosure of Information?
We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights. We may also disclose account information when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating our Terms of Service or to protect the safety of our users and the Public.
What About Other Web Sites Linked to Our Web Site?
We are not responsible for the practices employed by Web sites linked to or from our Web site or the information or content contained therein. Often links to other Web sites are provided solely as pointers to information on topics that may be useful to the users of our Web site.
Our Commitment To Data Security: Please note that your information will be stored and processed on our computers in the United States. The laws on holding personal data in the United States may be less stringent than the laws of your Country of residence or citizenship. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
This site allows visitors to unsubscribe so that they will not receive future messages. After unsubscribing we will discontinue sending the particular messages as soon as technically feasible.
Surveys & Contests
From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.
Acquisition or Changes in Ownership
In the event that the web site (or a substantial portion of its assets) is acquired, your information would be considered part of those assets, and may be part of those assets that are transferred.
Contacting Carpet Care Plus
121 Behrens Drive, Suite 1
O’Fallon, IL 62269